Once an account has been created for a user, they will be able to access the account using that email address. However, depending on the circumstances, an applicant may request for their email address to be changed. If this is the case you can provide them with the link to the Applicant FAQ section which details the steps to change their own email.
Alternatively, you can choose to change it for them. In order to change a user's email address:
- Assume the role of the user
- Click on the user's Name in the top right corner of the page
- Select Account Settings
- Edit the Name and Email address accordingly
NOTE: If you are looking to change the email address, you will need to ensure that the new email does not already have an account within FluidReview. If there is already an existing account under that email you will not be able to easily change the email using these steps. Instead, the user will need to log in to the new email address as a new account. If you are unable to change an email for an applicant because of this, you can refer to How to Change the Ownership of a Submission